As well as the response management of your online or offline data, our range of services also includes the extensive inbound and outbound services of a call centre as part of your campaigns.
Irrespective of whether this concerns questions, orders or more detailed information, verbally, via fax or email. We provide rapid and professional processing. In terms of orders, the orders can be processed immediately in your company. If required, our trained live operators can also forward inquiries to a contact within your company.
With our HelpDesk, we support telephone consultation – as first or second-level support. 24-hours a day. This means rapid and competent help can be provided and concrete knowledge supplied – for all issues surrounding the use or installation of your product.
And last but not least: our call centre agents are trained intensively and always advise your customers in a friendly, quick and professional manner.